Showing posts with label Service Level Agreements. Show all posts
Showing posts with label Service Level Agreements. Show all posts

Friday, June 28, 2013

Instead of housing and maintaining Data Centres, organizations are looking into offshore options for outsourcing their data centre needs. Colocation of enterprise servers, developing a recovery system or exploring cloud computing, all these options have shifted the focus to offsite. Choosing a good offshore data centre to house a company’s server and associated infrastructure is not an easy task. Numerous site visits, meetings and discussions goes into it before reaching on a unanimous decision. Lets explore few tips for choosing the right data centre for your business.

Redundancy

Redundancy in case of computer engineering is the “duplication of critical components or functions of a system with intention of increasing their reliability, usually in the case of a backup or fail safe”. Redundancy is something that is absolutely necessary in case of data centres. A data centre should come with a minimum primary back up of all critical components. Everything that is necessary from business continuity angle should be present in the data centre location or facility. Power generators, HVAC, fire suppression should be in place. Also to support the primary backup, a secondary backup system should also be in place. The offsite facility should also maintain and store reserve fuel and should come with proper cooling system for the servers.

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Telecommunication Infrastructure

A robust telecommunication infrastructure is highly important for businesses. Your offsite data centre should be well equipped to provide network neutral access to prime telecom carriers and internet backbones. This would benefit the client companies by providing direct access to national, international, public and private networks; while also supporting the wireless and fibre optic connectivity. This way the uptime increases to the maximum providing satisfaction to the customer. The data access is secure and reliable. 24x 7 technical support and IT staff should be available to maintain and update the network.
SLAs

Service Level Agreements (SLAs) are important to be defined and maintained. SLAs define and ensure quality of service, power maintenance, temperature support and network uptime. Evaluate the terms of the SLA to understand its impact on your contract. Check SLA for the guarantee they promise and then choose your data centre.

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Security

Physical security is an important aspect of data centre location. Look for a data centre offshore that offers high level security system. Proper stationing of guards inside and outside the premises on 24x7 rotational shifts, CCTV cameras installed throughout the facility, also look for advanced security solutions like access card entry, electronic punching and fingerprint recognition systems.

About Gurgaon IT Hub: Gurgaon IT Hub offers a plug and play office environment and is a world class business centre with top of the line IT Infrastructure services. Besides offering a ready to move in and work environment, they offer excellent range of amenities including training, meeting and conference rooms, break-out areas and shared office options, high speed internet, supported by an exceptionally 
experienced team of professionals.

For Details Visit: - http://www.gurgaonithub.com
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Tuesday, June 11, 2013

A managed IT service provider is generally a third party based out of the country of origin where companies outsource their work to. Entire network based services, applications and equipment of a company is handled by managed services. Gurgaon in Delhi-NCR is a major draw for outsourcing companies.

Gurgaon is favourable both in terms of budget and location. In fact, Gurgaon was the epicentre of outsourcing revolution in India. Due to this aspect, the city has seen major outsourcing companies like IBM, Genpact, Convergys and many more making Gurgaon its playground. A hub of IT services, the city is loaded with companies providing managed IT infrastructure and managed IT services.

 

 Managed IT services and infrastructure service providers in Gurgaon act as hosting companies or access providers that offer IT related services of network management, IP telephony, and messaging and call centre management. Monitoring, maintaining and upgrading the server along with virtual private network (VPN) management and firewalls are taken care of by managed IT services. These functions can be easily outsourced and does not hamper the operational process of an organization.

Apart from these basic measures, the internet security for applications and content is also safeguarded and guaranteed by the service provider. A managed IT service provider often comes with opulent infrastructure clubbed with facility management and power back up support. Since these facilities cater to data and network requirements of many companies it has to continuously maintain and update the technology. The onus of the information and data security as well as maintaining and developing Service Level Agreements is also on the IT service provider.

 

 A data centre requires certain level of temperature (cooling) and to maintain that cooling appliances with 24x7 power back up is also installed. All this comes under the umbrella of managed IT service provider. A managed IT service provider does lot more than just provide data centre services, also the company it takes the burden of cost and technology management off the shoulders of the outsourced company. With these privileges and options global corporations and large or small businesses choose to outsource their data functions.

For Details Visit: - http://www.gurgaonithub.com/
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